Warranty
At SpaCorp FZCO (“SpaCorp”, “we”, “our”, or “us”), we are committed to supplying quality products and supporting our customers after purchase. This Warranty Policy outlines the general warranty terms applicable to products purchased from SpaCorp.
Warranty Coverage
Warranty coverage applies to manufacturing defects in materials or workmanship under normal residential or commercial use, subject to the conditions of this policy. The applicable warranty period may vary depending on the product or manufacturer and will be specified on the product page, invoice, or accompanying documentation.
What Is Covered
Where covered by warranty, SpaCorp may, at its discretion:
- Repair the defective product or component.
- Replace the defective product or component.
- Provide another appropriate remedy in accordance with applicable law.
What Is Not Covered
The warranty does not cover:
- Normal wear and tear.
- Cosmetic damage that does not affect functionality.
- Damage caused by misuse, abuse, negligence, accidents, or improper maintenance.
- Damage resulting from incorrect installation or failure to follow manufacturer instructions.
- Unauthorized modifications or repairs.
- Damage caused by external events such as fire, flooding, power surges, or other circumstances beyond normal use.
- Consumable items unless defective upon delivery.
Warranty Claims
To submit a warranty claim, customers should provide:
- Proof of purchase.
- Order number or invoice.
- Description of the issue.
- Photographs or videos where reasonably requested.
Additional information may be required to assess the claim.
Inspection
SpaCorp reserves the right to inspect the product or request its return before approving a warranty claim.
Limitation of Warranty
Except as required by applicable law, this warranty is limited to the remedies described in this policy and does not cover indirect, incidental, or consequential losses. Nothing in this policy limits any mandatory rights available to consumers under applicable law.
Contact Us
For warranty assistance, please contact:
SpaCorp FZCO
Dubai, United Arab Emirates
Email: [your email]
Phone / WhatsApp: [your phone]
Last updated: June 2026