Terms and Conditions
Introduction
Welcome to SpaCorp FZCO (“SpaCorp”, “we”, “our”, or “us”).These Terms & Conditions govern your use of our website and the purchase of products and services from SpaCorp. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
Company Information
SpaCorp FZCO
Dubai, United Arab Emirates
For any questions, please contact us using the contact details provided on our website.
Products and Availability
We strive to ensure that all product descriptions, specifications, images, and pricing are accurate.
However:
- Product images are for illustrative purposes only.
- Actual products may vary slightly from images shown.
- Specifications may be updated by manufacturers without prior notice.
- Product availability is subject to stock.
We reserve the right to discontinue or modify products at any time.
Pricing
All prices displayed on the website are shown in UAE Dirhams (AED) unless otherwise stated. Applicable taxes, fees, or delivery charges may be added during checkout where required. We reserve the right to correct pricing errors and cancel orders affected by obvious mistakes.
Orders
Submitting an order does not guarantee acceptance. An order is considered accepted only after confirmation by SpaCorp. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability.
Payment
Payment must be completed through our approved payment providers. We do not store your full payment card details. Orders may not be processed until payment has been successfully received.
Delivery and Installation
Delivery timeframes are estimates and may vary depending on product availability, logistics, customs procedures, or circumstances beyond our control. Where installation services are provided, scheduling will be agreed separately with the customer. Further details are available in our Shipping & Delivery Policy.
Returns and Refunds
Returns and refunds are governed by our Returns & Refunds Policy. Customers should review that policy before making a purchase.
Warranty
Warranty coverage is subject to the terms described in our Warranty Policy. Different products may carry different warranty periods and conditions.
Customer Responsibilities
Customers are responsible for ensuring:
- Accurate billing and delivery information.
- Suitable installation conditions.
- Compliance with local electrical and safety requirements where applicable.
- Proper use of products according to manufacturer instructions.
Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, and trademarks, is owned by or licensed to SpaCorp and may not be copied, reproduced, or distributed without prior written permission.
Limitation of Liability
To the maximum extent permitted by applicable law, SpaCorp shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or products. Our total liability shall not exceed the amount paid by the customer for the relevant order. Nothing in these Terms excludes liability where such exclusion is prohibited by law.
Force Majeure
SpaCorp shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, government actions, war, transportation disruptions, supplier delays, pandemics, or other force majeure events.
Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you acknowledge that your personal data may be processed in accordance with that policy.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the United Arab Emirates. Any disputes arising in connection with these Terms shall be subject to the competent courts of the United Arab Emirates.
Changes to These Terms
SpaCorp reserves the right to update or modify these Terms & Conditions at any time. The latest version will always be published on our website.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
SpaCorp FZCO
Dubai, United Arab Emirates
Email: [your email]
Phone / WhatsApp: [your phone]
Last updated: June 2026